1. OIO has been able to operate at existing levels to accomplish its work, and it is not clear if the additional positions and expenditures are justified. The operations of the boards and bureaus are generally funded through their own special funds, which are typically supported by licensing fees. Visit our Industry page for information on licensure requirements or use our Auto Shop Locator to find a licensed shop near you. Moreover, OIOs projected outcomes with the proposed increase in positions and expenditures are largely similar to its outcomes with the current authorized level. Prior to joining BCSH, she was the Deputy Director of Civic Engagement and Strategic Partnerships in the Office of Governor Gavin Newsom. System for Award Management (SAM) Entities; At all relevant times, Nova Tech Ltd. a/k/a NovaTech, Ltd. is and was a business OIO Leads Business Modernization and Process Improvement Efforts. The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. Lamp Station a registered ARD that is licensed to test, inspect, adjust, and repair all lamps and related electrical systems on vehicles. The Department of Financial Protection and Innovation (DFPI) provides protection to consumers and services to businesses engaged in financial transactions. 1T TeU[a6NXC7}B%pRH8U tldLrVPds..p 5EXk67"(L 70_ 1`@)DPk]K$`"DJ(S`q"m=E. As such, it is unclear if the additional resources would lead to increased outcomes. DCA Allocates Cost of Certain Services Through Pro Rata. Most recently she served in the Office of Los Angeles City Council District 10, where she was Senior Deputy for Homelessness and Housing. 2. OPES services include occupational analysis, item writing, examination development, standard setting, program evaluation, and statistical analysis of examination performance. 25 0 obj <> endobj 160 0 obj <>/Filter/FlateDecode/ID[<72655F9080E5564DBA890BD1FF9DA9B7>]/Index[25 284]/Info 24 0 R/Length 154/Prev 149597/Root 26 0 R/Size 309/Type/XRef/W[1 3 1]>>stream The .gov means its official. In 2021, gross margins for Medicare Advantage plans were substantially higher than those seen in the individual ($745 per enrollee), fully insured group ($689 per enrollee), and Medicaid managed . Christine Lally Chief Deputy Director . California Department of Consumer Affairs Website: California Department of Consumer Affairs ; Email: dca@dca.ca.gov Phone Number: 916-445-1254. OIO does not directly charge the entities for the services it provides them. Mr. Heimerich serves as the advisor to the Secretary on external affairs, communications and media issues pertaining to the Agencys departments, boards, bureaus and commissions. Bill Thomas was appointed on April 18, 2022. Brochures Sexual Harassment Brochure How to File: Complaint process She has served as a Chief Operations Officer for Corazon Latino Inc., a nonprofit she helped launch to empower diverse communities through social, environmental, health, and conservation initiatives. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. California Department of Consumer Affairs Leadership . Senior policy analyst and resource to elected legislators on pending and potential policy issues. The Equal Employment Opportunity Office promotes equal employment opportunity at DCA. Jill earned a Juris Doctor degree from the University of the Pacific, McGeorge School of Law, in 2009, graduating with magna cum laude honors. BreEZe enables consumers to verify a professional license and file a consumer complaint. Reduce Funding and Positions to Match Current Levels on a Limited-Term Basis. "SSZb] IX$OKJI/_RlHWRbYg+f %9;H`F!+*0)+H@Db5/-&)HDb5yEcR8[{M'n?k/_7m>=[O]{90;:jG8H$y}v}8=lt.=Ot$7lN]'wl1en?>pq7ZMd_.HS=nj)Q9%y1]el~M07{b Z[P7-pAJWVX_*/o(r/b5[gc3:q 3c[~ys k__~.?=fz$z%nOd!!. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. BreEZe enables consumers to verify a professional license and file a consumer complaint. Fees paid by these licensees fund DCA operations almost exclusively. P&6:\3i,TN(3TT *+E endstream endobj 26 0 obj <>/Metadata 4 0 R/Outlines 8 0 R/Pages 23 0 R/StructTreeRoot 14 0 R/Type/Catalog/ViewerPreferences 162 0 R>> endobj 27 0 obj <>/MediaBox[0 0 3600 2340]/Parent 23 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 28 0 obj <>stream Before working at the Department of Finance she served as a budget analyst at the Department of Health Care Services, and as staff for the American Recovery & Reinvestment Act Task Force in the Office of the Governor. DCA licenses or certifies practitioners in more than 255 professions. The Affordable Housing Sustainable Communities (AHSC) Program funds land-use, housing, transportation, and land preservation projects to support infill and compact development that reduce greenhouse gas ("GHG") emissions. hb``he``f```d@@, BCSH Secretary Lourdes Castro Ramrez addresses Sacramento County Point in Time Count volunteers working to take a count and better understand the needs of our unhoused neighbors. Monica Vargas Deputy Director, Communications. Ms. Erickson has a degree in Civil Engineering. for California lawyers. hbbd```b`` "7HxDb R:D"3@0"ecA$#{@X"@d@-XdBLBf,LIAI`LL$%GIjsGe% + endstream endobj startxref 0 %%EOF 308 0 obj <>stream The Civil Rights Department (CRD) is the state agency charged with enforcing Californias civil rights. (619) 610-2093 The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. Practitioner's Workflows, How-To Guides, Strategy Notes, Charts, Checklists, and annotated Sample Documents empower you to complete even unfamiliar tasks with skill and . Victoria earned a bachelors degree in Economics and Urban Studies with a concentration in Public Issues & Policy from Trinity University. Careers in the Bureau of Consumer Protection. The Department of Financial Protection and Innovation (Department) regulates the offer and sale of securities in California under the Corporate Securities Law of 1968 (Cal. History of CDSS Ask a Bureau employee to be involved in a forum, publication, discussion, or other event; or to inquire about any Bureau events. California Attorney General: (800) 952-5225. Licenses brake and lamp stations and adjusters. Egawa was assistant general counsel at the Ryland Group Inc. from 2004 to 2007 and an associate at Jeffer, Mangels, Butler and Marmaro LLP from 1999 to 2004, at Tuttle and Taylor from 1998 to 1999 and at Sheppard, Mullin, Richter and Hampton LLP from 1996 to 1997. Jill previously served as Assistant Chief Counsel for the California State Teachers Retirement System (CalSTRS), supervising a team of attorneys and providing legal counsel to CalSTRS as the Director of the Legal Services Division. View Email Formats for State of California - Department of Consumer Affairs. The California Interagency Council on Homelessness oversees the implementation of Housing First guidelines and regulations, and identify resources, benefits, and services to prevent and end homelessness in California. Publications are free to the public and are made available on the department's website. Welcome to the California Department of Consumer Affairs. 0 Looking for legal documents or records? Teresa Starks. An official website of the United States government. Enterprise Technology maintains and supports DCA's UNIX/Wide Area Network as well as the Internet and intranet sites, and maintains the enterprise architecture. Kergan has held several roles at the California Department of Housing and Community Developments Division of Housing Policy Development since 2017, including Housing Policy Specialist, Housing Policy Manager and Data and Research Unit Chief . However, OIO has not quantified how, if at all, examples like these have translated into measurable net benefits or net cost savings. Annie served as the Marketing and Outreach Director at the Health Professions Education Foundation in 2018 and was a Program Associate at The California Endowment from 2013 to 2018. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. Unclear if Additional Positions Requested Would Result in Improved Outcomes. The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. Its mission is to develop and manage a centralized program for training, education, and human resources development which ensures a skilled workforce that can meet DCA's strategic objectives. For example, OIO assigned one staff member to most projects, when it previously would have assigned two. The California Department of Technology leads the state's drive to deliver clear, fast, dependable, and equitable public services. The Office of Public Affairs creates and executes strategic media and communications plans for DCA, proactively provides news media with information of interest to consumers, and responds to media inquiries. Christina Lassiter. While there, she integrated data and research into critical HCD priorities, led HCDs role in shaping the Governors Executive Order on state-owned excess sites, and actively participated as one of the leaders in the development of Homekey, which led to more than 6,000 units of permanent and interim supportive housing across the state. He served as deputy chief at the California Victim Compensation and Government Claims Board in 2007 and at the California Department of Consumer Affairs Bureau for Private Postsecondary and Vocational Education from 2004 to 2007. Summer Law Clerk Program. This will give the Legislature insight into whether OIOs benefits outweigh its costs to the boards and bureaus, which could inform future funding decisions when the limited-term resources recommended above expire. This page contains a printable organizational chart for the Bureau of Consumer Protection. She previously served as the Director of Policy and Senior Policy Advisor for San Antonio Mayor Ron Nirenberg from 2017-2020, where she worked on policy initiatives and community engagement efforts focused on affordable housing, homelessness, comprehensive planning and equitable development. Sacramento, CA 95815 (916) 561-8704 . Accordingly, the Legislature will want to apply a higher bar to spending from these funds. Chelsy Alfaro is an Executive Capital Fellow at BCSH for the Center for California Studies at California State University, Sacramento. Correspondence Unit staff respond to e-mails and letters sent to the department. The Department of Consumer Affairs' Division of Investigation (DOI) is a police department that provides law enforcement investigation services to DCA licensing boards. Consumer protection in California began with the passage of the Medical Practice Act of 1876. Pictured L to R: (DCA Deputy Director of Communications Monica Vargas, BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, DCA Deputy Director Christine Lally, DCA William Thomas & DCA Office of Information Services Deputy Director Jason Piccione). The Governor's budget for 2023-24 proposes $1.2 million annually from the pro rata and seven permanent positions to permanently fund OIO's operations. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. Health care providers who have not received California licensure and wish to continue practicing, should check with the specific licensing Board for information on how to obtain licensure in California and/or temporary licensure options. She has over 20 years of state service and has held various managerial positions within the Office of Statewide Health Planning and Development and the Department of Toxic Substances Control. Legislative Analyst's Office | The California Legislature's Nonpartisan Fiscal and Policy Advisor 925 L Street, Suite 1000 Sacramento, CA 95814 | (916) 445-4656 | information [at] lao.ca.gov . Tiffany graduated with a bachelors degree in Sociology from California State University, Sacramento. The Division's market research team will . Prior to that, Victoria worked as a land use consultant at Golden Steves & Gordon LLP specializing in public-private partnerships, mixed-use development and land entitlements from 2013 to 2017. Barstow SNF Administrator. Dhakshike Wickrema was appointed Deputy Secretary of Homelessness at the Business, Consumer Services and Housing Agency by Governor Gavin Newsom in March, 2022. The OSFM provides for fire prevention by enforcing fire-related laws in state-owned or operated buildings, investigating arson fires in California, licensing those who inspect and service fire protection systems, approving fireworks as safe and sane for use in California, regulating the use of chemical flame retardants, evaluating building We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices. Boards, committees, and commissions operate independently but rely on DCA for administrative support. Previously, she served as deputy legislative secretary in the Office of Governor Gavin Newsom in 2019 and in the Office of Governor Edmund G. Brown Jr. dating back to 2016. She has also worked at Shelter Partnership, a nonprofit focused on public policy and advocacy related to homelessness and affordable housing, and for the World Banks Poverty Alleviation, Health Services and Social Development sectors. DCA licensed professionals are being targeted by a new scam. The Department also protects professionals from unfair competition by unlicensed practitioners. Sign up for email updates from DCA Boards and Bureaus. The Department is comprised of more than 4,200 employees who are responsible for the oversight and administration of programs serving California's most vulnerable residents. Corp. Code 25000-25707) (CSL). Funding for Permanent OIO Staff and Operations. Sacramento, California Area. Without such detailed information, it is difficult for the Legislature to know if the benefits or savings of OIOs current work outweigh the costs to the boards and bureaus. Before sharing sensitive information, make sure youre on a federal government site. Business Services ensures that DCA entities promote sound business decisions and practices in contracting and purchasing goods and services. Dorais served as BAR deputy chief of Smog Check Operations, Engineering, Research Administration and Consumer Assistance Division from 2007 to 2013. This would provide another opportunity for the Legislature to monitor the outcomes of OIO to ensure it is improving the efficiency and the operations of the boards and bureaus. (866) 275-2677. See Full Org Chart. Spot the latest COVID scams, get compliance guidance, and stay up to date on FTC actions during the pandemic. He has also worked as a spokesperson at the California Department of Corrections and Rehabilitation, and as the local Morning Edition host/producer at Capital Public Radio. DCA Oversees Boards, Bureaus, and Other Entities. Most licensees will see an $18 CURES Fee due to the biennial renewal cycle. PDE staff also write, edit, design, and distribute DCA's award-winning quarterly consumer magazine, Consumer Connection. Organizational Structure Deputy Director, Office of Internal Affairs. The Legal Services Unit counsels the director in carrying out the consumer mandates of the Consumer Affairs Act. Prior to his appointment, Mr. Heimerich served as the Deputy Director for Communications at the Department of Consumer Affairs. Kergan earned a Masters Degree in Urban Planning from the University of California, Los Angeles and a Bachelors Degree in Urban and Community Development from the University of California, Berkeley. Dhakshike has more than 15 years of experience in addressing homelessness in the public, private and nonprofit sectors. It consists of Applications Services, Enterprise Technology Services, Infrastructure Services, Client Services, Enterprise Project Services, and the Information Security Office. Yountville Deputy Administrator. Joseph D. Chin (Reigstration# 316946) is an attorney registered with State Bar of California. Memo from Chair Lina M. Khan to commission staff and commissioners regarding the vision and priorities for the FTC. The Office of Information Services directs and manages information technology for all of DCA. Website Contact. 2005 Evergreen Street, Ste. The proposed increase in expenditures would create pressure on boards and bureaus special funds that are structurally imbalanced. Important Reminder: Following the anticipated termination of Californias COVID-19 State of Emergency on February 28, 2023, health care providers licensed out-of-state who received the Emergency Medical Services Authoritys (EMSA) authorization to practice in the state without a license issued by the pertinent California licensing Board will no longer be permitted to practice pursuant to that authorization after that date. About the Bureau of Consumer Protection. He was special assistant to the secretary of the California Environmental Protection Agency from 1991 to 1995, special assistant to the director of the California Governor's Office of Planning and Research in 1991, and a legislative correspondent in the U.S. Senate from 1987 to 1990. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. of California. Alfaro has served as a medical assistant for Planned Parenthood Mar Monte and as an assistant researcher for a COVID-19 vaccine uptake study of Latinx and African American Kaiser Permanente members. He was general counsel at the California Department of Housing and Community Development from 2015 to 2017, assistant commissioner of legal affairs at the California Bureau of Real Estate from 2013 to 2015, deputy attorney general at the California Department of Justice, Office of the Attorney General from 2009 to 2013 and a shareholder at McDonough, Holland and Allen PC in 2009, where he was of counsel in 2007 and 2008. He resides in Sacramento with his wife and rescue cats. Prior to joining BCSH, Jill served as Senior Lead Counsel for the Department of Social Services, overseeing legal services provided to the Housing and Homelessness Division and Child Care Development Division on complex state and federal grant programs. The highest priority of the Bureau of Consular Affairs is to protect the lives and serve the interests of U.S. citizens abroad. Application Services maintains the Consumer Affairs System and the Applicant Tracking System databases that form the core of DCA's business processes. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. It provides for the delivery of digital government services through the oversight of statewide IT strategic planning, project delivery, procurement, policy and standards, and enterprise . It is the only entity within DCA that employs investigators who are designated peace officers. Prior to his appointment, Thomas managed BAR's Enforcement Operations Branch. hZmOI+qW'fEZ!H$w Regulatory duties include investigating complaints against licensees and disciplining violators. The Administrative Unit provides in-house counsel to the department's administrative divisions and Division of Investigation and represents DCA before the State Personnel Board and the Department of Personnel Administration. CALIFORNIA Secretary DEPARTMENT OF Director Reginald Javier Executive Director DEPARTMENT OF MOTOR Leslie Gallagher, STATE WATER William Lightbourne . Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. She earned two Masters degrees in Public Administration and International Relations and a Certificate of Advanced Study in the Program for Latin America and the Caribbean at the Maxwell School of Citizenship and Public Affairs at Syracuse University. Mr. Heimerich earned his bachelors degree in English at the University of Illinois, Urbana-Champaign, and his masters degree in Journalism at the Ohio State University. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. We recommend that the Legislature reduce the proposed funding and positions to match the current authorized levels of $894,000 and five positions. She worked in multiple departments in various capacities, including her last assignment with the Settlement Section of the Legal Department, where she provided assistance to legal staff in evaluating settlement proposals. Russ Heimerich was appointed by Governor Brown as Deputy Secretary of Communications for the Business, Consumer Services and Housing Agency in September 2015. Myles held a variety of legislative and regulatory management positions focused on state and federal policy. The fee is assessed at the time of license renewal on licensees that prescribe, order, administer, or furnish Schedule II, Schedule III, Schedule IV, or Schedule V controlled substances. Jason Piccione was appointed in December 2020 as Agency Chief Information Officer. Accordingly, boards and bureaus pay their pro rata share for services with resources from these funds. DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director VICTIM COMPENSATION BOARD Lynda Gledhill Executive Officer TEACHERS' RETIREMENT SYSTEM Jack Ehnes Forgot User ID? We also recommend that the Legislature require OIO to quantify how its work has generated benefits and savings at the boards and bureaus and report these results to the Legislature by January 10, 2026. She earned her Master of Public Policy from the University of California, Riverside and wrote her thesis on increasing housing capacity in the Inland Empire using Senate Bill 10 (2021). Deputy Administrator. Biography of Lourdes M. Castro Ramrez, Secretary for BCSH. She was Senior Policy Advisorat theU.S. Department of Housing and Urban Development from 2015 to 2017. The California Department of Consumer Affairs ( DCA) is a department within the California Business, Consumer Services, and Housing Agency. Toll Free: 1-800-952-5210. Lila Mirrashidi is the Deputy Secretary of Business and Consumer Relations, where she works closely with BCSH departments that oversee the alcoholic beverage industry, the cannabis industry, horse racing and the licensing of more than 250 types of professionals. Look up a company or individual who has a license issued by the Department of Consumer Affairs. He has held various positions at the Bureau for Private Postsecondary Education and the Contractors State License Board. 2069 0 obj <>stream Additional professions and vocations were brought under State authority in the next 30 years. The EEO Office also promotes affirmative action for people with disabilities and works to prevent and eliminate discriminatory practices through policy implementation, training, education, and outreach. 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