x CMEM EMPLOYEE SELF-SERVICE. My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts. This specialized implementation support starts as soon as you become a customer and will last 90 days past go-livegiving you confidence that you are set up for success. Benefit/Function: Employee and Retiree Benefits O: (901) 636.6800 Fax: (901) 636.8486 Teams is the hub for group collaboration in Microsoft 365 that integrates people, Leverage embedded Oracle Transactional Business Intelligence to measure the effectiveness of service requests. Oracle SaaS Support Services resources use data to provide you with guidance on cloud processes and direct you to appropriate training and documentation resources. Why City of Memphis chose Oracle While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. Technical Support is just a given in today's world. Here, you can initialize your account. Dial the AT&T Direct Access Number + area code + phone number. When Jim Strickland became mayor of Memphis in 2016, he promised to revitalize the citys workforce and improve the delivery of city services to more than 652,000 residents. staff, students, alumni, former students, etc.) Using HR Help Desk, SRs can be analyzed by channel, product, queue, priority level, or agent, and can be run as infolets or customized reports streamlining the overall management process. COVID-19 Updates. Para numeros telefonicos, por favor refierase al pais de preferencia. Oracle HR Help Desk is a scalable and unified service request management solution that makes it easy for employees to find answers without the risk of sensitive data getting into the wrong hands. Outages: 901-544-6500 | Billing Questions: 901-544-6549 | Emergencies: 901-528-4465 | En Espaol Use synonyms for the keyword you typed, for example, try "application" instead of "software. hbbd```b``3l7"t"`l0[>&WHIH5"@.9+DI HHr0X7N0Ly^"My"?A\T~ fH`A$/0[HJ'?; }S endstream endobj startxref 0 %%EOF 324 0 obj <>stream The citys leadership moved to replace its hiring, benefits management, and other on-premise HR applications with a modern, cloud-based application suite, Oracle Cloud HCM. Education is key to your cloud success. 2. Optional: Page URL you were on when issue occurred . It increased employee engagement by 14 percentage points, as measured by an independent survey of employee opinions about city leadership, culture, and resources. The ITS Service Desk Hours: Monday - Friday 8:00 am - 8:00 pm. Talk to a team member about Oracle Cloud HCM. Ask While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. Talk to a team member. Sales Inquiries US & Canada +1 877 476 0576 info@spinnakersupport.com Press & Media Inquiries Global media@spinnakersupport.com Interested in learning more? sharing, and communication all under one platform. Oracle Construction and Engineering (including Aconex and Textura), Oracle Health Sciences (including goBalto), Oracle Hospitality and Food & Beverage (MICROS), Local Government (NetSuite for Government or Public Safety Suite), https://www.fcc.gov/general/trs-state-and-territories, https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs, oracle.com/corporate/conflict-in-ukraine/russia/, Va AT&T Direct: 811 conectar a 877.767.2253, Va AT&T Direct: 800.10.1110 conectar a 877.767.2253. Automate replies and route complex inquiries to the right HR person for quick and personalized responses. Note: Any calls you make will be recorded and stored in line with local legislation unless you elect to opt out from this feature. hb``e``hAXc_ 2$MF00Wttt TX)1'i 00~ba8ujcL?0Z"?rFS]QLNL;(McE"p3H|pQsN D * endstream endobj 263 0 obj <. Create an account if you don't have one already. We understand that implementation is a critical time. Route complex questions to the right HR person, ensuring quick and personalized HR service delivery for each employee. City of Memphis Employee Healthcare, Retirement & Disability Services. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Enter New 311 Request or Check Status of Current 311 Requests. Check out ourOffice of Communications page, which is a one-stop shop for contacts and common questions. Retirement & You. 1 ESS1 Personal Information. This feature allows Oracle SaaS Support Services engineers to chat with your primary or alternate contacts for a service request. Access our Customer Portal Wherever You're Located, We're Here to Help With 12 worldwide sales and operations centers plus our U.S. headquarters, we offer 24/7/365 service that covers nearly every inch of the globe. In addition, remember these important tips to ensure your data is secure: Never share your password with anyone. Our ability to attract and retain top talent makes a huge difference in our ability to deliver emergency services. Anonymous will maintain your anonymity and hide your display name and email address from any reporting process. Using Oracles support portal, you can ask technical and nontechnical questions and search the extensive knowledge base for best practices, common questions and issue resolutions, training and more. Home Global Support Center: United Kingdom. Note:If you have recently changed your password, forget and re-add all UoM wireless networks At the top of residents wish list: faster responses to 911 calls and a stronger firefighter and police presence. City of Memphis Blue Cross Blue Shield Update. Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store. Va AT&T Direct: 1999119 conectar a 877.767.2253, Va AT&T Direct: 800.1288 conectar a 877.767.2253, Va AT&T Direct: 138126 or 9999190 0800-222-1288 conectar a 877.767.2253, Va AT&T Direct: 800.0.123 conectar a 877.767.2253, Va AT&T Direct: 1.800.872.2881 877.767.2253, Va AT&T Direct: 1.800.0174 conectar a 877.767.2253, Va AT&T Direct: 008.11.800 conectar a 877.767.2253, Va AT&T Direct: 000.410 conectar a 877.767.2253, 2 Stage dialing: First 00.111.11 then 800.379.0402, Oracle has withdrawn all operations in the Russian Federation. Service Requests. They believed the automated recruiting, hiring, and onboarding capabilities would help the city streamline its several-step process to attract and retain top 911 operators, police officers, and firefighters from around the country. Effective immediately, the ITS Service Desk (Tier 1) Customers who have purchased our Oracle Service Cloud and field service products receive all of these Oracle Platinum-Level Support Services benefits delivered via the Oracle Service Cloud Support site. Title IX states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance" 20 U.S.C. It was designed to empower professionals across the globe to begin cultivating valuable IT skills. Empower HR to curate a robust knowledge base of information that is readily available across workers and HR professionals. We suggest you try the following to help find what you're looking for: Go with an industry-leader. 311, (901) 636-6500. And the city brought in 419 police recruits since 2016, resulting in a net gain in officers. Stationary Arms. Home - City of Memphis - Memphis, TN Government Mayor Jim Strickland City Court Clerk Finance Law Public Works City Council Communications Fire Department Libraries 311 Boards and Commissions Data-Driven Memphis General Services Memphis 3.0 Contact Us Solid Waste Management Engineering Division of Housing & Community Development the University's self-service Identity Management website. %PDF-1.6 % Oracle is committed to providing proper support through this process to help ensure that our customers can reach project milestones on time. Memphis Div of Human Resources - City of Memphis Employment 125 N Main Street Suite 406 City Hall Memphis, TN 38103 (901) 636-6800 www.memphistn.gov About this Provider Job Finding Assistance Email Phone View larger map Get directions Want to save this page for later? Call 1.800.223.1711 for technical or non-technical questions regarding your supported Oracle products, product downloads, My Oracle Support portal, or related support questions. Were sorry. Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store. For more information about IT security, please visit the ITS security website. The citys 911 team cut call waiting times from an average of around 60 seconds to just under 8 seconds for 95% of calls, through improved hiring and comprehensive training. You will see the home screen of Oracle Fusion : 6 . Renew online. For questions concerning your support license or support contract, please see the Renewing Support section. Chief Human Resources Officer, City of Memphis, Read an expanded version of this story on Oracle BrandVoice on Forbes. The more we rely on technology in our daily lives, Check the spelling of your keyword search. All UofM affiliates (faculty, Contact Us901.678.8888 (excluding Oracle HR Help Desk is a scalable and unified service request management solution that makes it easy for employees to find answers without the risk of sensitive data getting into the wrong hands. section "Add" button . The University of Memphis does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by the University of Memphis. We suggest you try the following to help find what youre looking for: Deliver quick, consistent, and intelligent HR services to every employee. Were sorry. to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Division of Housing & Community Development, City Council: 901-636-6786, find council member contacts, Memphis Fire (non-emergency): 901-636-FIRE (3473). Chat Hours: Monday - Friday 8:00 am - 8:00 pm CDT. When Memphis citizens asked for improved protective services, the mayors team chose Oracle Cloud HCM to recruit experienced emergency workers. Allscripts Human Capital Management Self Service (17..04.11) - AHCM ROH PROD DB. Oracle understands SaaS and the potential complexities that companies face when taking on a cloud transformation. Financial Hardship Assistance. We could not find a match for your search. Last Updated: 2021-10-15 00:56:40 Were sorry. To maximize your experience with our website, please use Google Chrome . Click Here to View the Frequently Asked Questions. New. The city also has recruited 363 new firefighters. Protect sensitive data with a help desk thats fully managed by HR with a single security model used across all Oracle Cloud products. Help Request. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. Make Changes. 262 0 obj <> endobj 304 0 obj <>/Filter/FlateDecode/ID[<300567D64276FC47AC3462E3E4475293><168F1BF5D42E481FAA884E64A77BD5DB>]/Index[262 63]/Info 261 0 R/Length 170/Prev 276529/Root 263 0 R/Size 325/Type/XRef/W[1 3 1]>>stream content, and applications. With the assistance of support engineers during implementation, more than 2000 free educational topics, and access to a wide range of support expertise, your road to success has never been so supported. will no longer, administratively, change passwords. Click Here for Oracle Fusion Self-Service. We suggest you try the following to help find what youre looking for: Oracle is dedicating significant resources to ensuring that youas the customer of a predecessor company that is merging with Oraclereceive special handling and extraordinary support during our transition of people, processes, tools, and company entities. Oracles Platinum-Level Support Services provide enhanced support to help increase performanceat no extra cost. Using chat helps improve the Oracle SaaS Support Services experience and helps decrease resolution times by answering questions, providing status updates, and offering troubleshooting assistance to help resolve open service requests quickly. Support your entire workforce with the HR service and support they need to adapt to the new workplace. CITY OF MEMPHIS ORACLE EMPLOYEE SELF-SERVICE TRAINING Oct 8 Dec 19 2012 CMEM Employee Self-Service Page ii City Of Memphis Oracle Self-Service Training Presented by CMEM Human Resources Division Contents Introduction to the CMEM E-Business Suite. And direct you to appropriate training and documentation resources Support to help find what you 're looking for Go... Managed by HR with a single security model used across all Oracle Cloud products por favor refierase al pais preferencia. With an industry-leader and Oracle experts help Desk thats fully managed by HR with help! Support is just a given in today 's world alumni, former students, alumni, former,. Human Capital Management Self service ( 17.. 04.11 ) - AHCM ROH DB. Capital Management Self service ( 17.. 04.11 ) - AHCM ROH PROD DB the 311... Articles and a vibrant Support community of peers and Oracle experts chat your. It was designed to empower professionals across the globe to begin cultivating valuable IT skills the &! 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