Your interactive, shareable online planner & guide to great days out. The only stations on the Merseyrail network where tickets can be collected from ticket veding machines are Chester and Liverpool South Parkway. There is no extra charge for bringing your bike. Find out what's going on in your local area by entering your postcode below: Merseyrail's commercial director Suzanne Grant said: Our passengers can currently pay by contactless payment at all of our staffed ticket offices and ticket vending machines across the Merseyrail network. A queue to buy Merseyrail tickets at St Michaels Station (Image: liverpol echo) Metro Mayor Steve Rotheram has said things must change on the city region's 'broken, fragmented transport network . Chestertourist.com 62 Beeston View Handbridge Chester Cheshire U.K. CH4 7EE. Where can I find out about train times and fares? Joined 2 Jul 2014 Messages 283 Location Midlands. ", Merseyrail replied saying: "Hey Joe, we are in the process of deploying validators at stations across the network to prepare for the introduction of more accessible ticketing which will start to be introduced in the next few months. [15], The station was designed by GER engineer Edward Wilson and built by Lucas Brothers; the roof was designed and constructed by the Fairburn Engineering Company. You can send the form directly to us at: Freepost MERSEYRAIL CUSTOMER RELATIONSMerseyrail BR PropertiesRail House Lord Nelson StreetLIVERPOOLL1 1JF. How do I make a claim for compensation when I have experienced a delay? It will save you time and money if you travel on the same route regularly and can also be used at weekends. "Tickets bought through Trainline must be collected before boarding a Merseyrail train. var date = dateObj.getDate() Book your train journey directly with Northern. Your interactive, shareable online planner & guide to great days out. The @merseyrail #Southport Train Station Ticket & Shop is closed until further notice. If you return your ticket to the ticket office, you will be given an immediate refund by original method of payment. You can buy a season ticket from any staffed station, if you are buying a season ticket for the first time you will also need a passport-size photo for your photocard. "We have worked hard with third party retailers to ensure that they make clear at the point of purchase that Merseyrail do not have the technology needed to print such tickets at our stations. Contactless payment is currently available at Merseyrail ticket offices and ticket machines - but a 'tap and go' platform payment service would be a new feature entirely, if this is what's in the pipeline for the network. The Merseyrail Flexi-Ticket is available to buy from any staffed station and ticket machines and will be provided as paper tickets. Green Lane railway station serves the Tranmere area of Birkenhead, Merseyside, England. Journey time to liverpool is about 45 minutes. You can also download a compensation form here. Merseyrail's peak hours apply to any train travelling between 06:31 and 09:29. Metro Cards, local Saveaway and Railpass season tickets only. Children can travel free of charge up to the age of 5. B. Your ticket(s) will be emailed straight to you so you don't have to think about it at the station, just jump on the train and enjoy your journey! "My son asked if he could buy one and get a refund from Trainline but he was refused as the fine had already been issued. A. You can also get a refund form from any staffed ticket office. The Journey Planner will include any planned engineering works or timetable alterations for the next couple of weeks. A season ticket lets you travel for seven days, or for any period between one month and a year for a fixed price. Enjoy smoother Merseyrail journeys go straight to the train when you use tickets on your phone. Season tickets can be refunded but are not calculated on a pro-rata basis. It looks like there are over a thousand stations with no ticket machine. We understand that we are all trying to adjust to the new normal. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. I found a mistake on my ticket, can I get a replacement? Get in touch either online or on the telephone. For more information Click here . However, the software on said machines is for local destinations only, Perfect for anybody now working from home for a couple of days a week. Advance tickets and other promotional tickets may have little or no refund value. The Merseyrail Flexi-Ticket supports social distancing and reduces the number of times you have to visit a ticket office or queue up for tickets. If you travel on the same route more than three times a week, then a Season Ticket could help you to save both valuable time and money. Smartcard Validator: Yes. "This is made clear both on the relevant website when a method of collection is selected and again in the email received as confirmation. You can pay for your ticket with cash, card, contactless and Apple Pay. On the opposite side the current system keeps people employed. "It is not possible to travel using an email confirmation or booking reference number. If you're after cheap Merseyrail train tickets, look no further. Please call Customer Relations on 0151 555 1111 or email [emailprotected] (Monday-Friday 0700-1900) for advice and to book assistance. Step between platform and train:201 - 400mm (7.9 15.7 inches). Platform Validators are at all Merseyrail stations, for use with tickets purchased through the MetroSmart website only. - Timetable information is availablehere. As the station your friend boarded at had no ticket office and the ticket machine could not issue the appropriate ticket I would argue that a penalty fare is not correct and should be cancelled. Let us know in the comments below. If the start date is another day, the ticket can be issued after noon on the previous day. Find the travel option that best suits you. Manual and powered wheelchairs can be taken on all of our trains but some stations may be inaccessible. He added: "The fine was issued because he didn't have a ticket, but he did. You can now buy an All Zone Adult and 18 and under Day Saver online. Our newsletter will keep you up to date with all things Merseyrail. The Ellesmere Port/Chester platform has no disabled access. They look familiar to Manchester Metrolink. It's free, easy and takes no time at all. READ NEXT:Aldi slammed by shopper for 'vile' word that children shouldn't see, Do you think the man's fine should be upheld? If you take it back to another station, it will be sent to the Customer Relations Team for you and an administration fee may be charged. Tickets can be collected from: Kate Whiting said it was 'ridiculous', adding: "They want people to use public transport but make it impossible.". For detailed information about the facilities available at Liverpool Central station, take a look . Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement, Greater ability to socially distance by queueing once to buy three return journeys, A new ticket designed for those who are making a few journeys per week. There are accessible ticket machines at this station Collection of pre-purchased tickets Yes, from ticket office Smartcards Smartcards issued Yes Smartcards top-up Find the travel option that best suits you. Season tickets valid for a month, or longer, can be issued any time up to seven days in advance, and can be renewed at any staffed station. var lmonth = months[dateObj.getMonth() + 1] Our staff will be able to advise you on the full range of tickets available for your journey, including long distance travel. Trains do not have a toilet and all underground stations are non smoking. Subject to availability. If you have left the station but still wish to claim please complete a refund form and, with your ticket, either hand it into the ticket office or send it in to our Customer Relations team at: Freepost MERSEYRAIL CUSTOMER RELATIONSMerseyrailBR PropertiesRail HouseLord Nelson StreetLIVERPOOLL1 1JF. Our compensation arrangements are shown in our Refunds and Compensation section. At most train stations you'll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. Latitude 53.37289259. When travelling by train in the UK, you can benefit from reduced fares by choosing times of day that are less busy. Travelling on Merseyrail with tickets purchased from other retailers. Save 61% on average when you buy in advance. "He doesn't know the area. . Watching Liverpool or Everton play has also become something of football pilgrimage for sports fans and can certainly add to a great day out for groups and families. Ticket office window. Merseyrail are a Merseyside based train service with services running frequently to 68 stations across the region. Regrettably, if train carriages become unavailable, there is only a small degree of flexibility on our network, and the reduction of capacity on some services is unavoidable. There are departure and arrival screens on the platform for passenger information. "Merseyrail need to keep up with the times. "The money came out of his bank and he got on the train and at the gate he was asked to show his ticket so he showed his phone to the ticket master who said it wasn't valid. Simon Heaney said: "Utterly bonkers that Merseyrail seems the only railway in Europe that doesnt accommodate electronic tickets. Height adjusted ticket office counter . Passenger Assist Meeting point Automated Ticket Gates Barrier Line. Or by navigating to the user icon in the top right. Ticket machine(s) Cab4you taxi booking; Secure Stations' status; phone number for birkenhead bus station phone number for birkenhead bus station. Where can I obtain a copy of the Merseyrail Passengers Charter? The Customer Relations team can be contacted on: Tel: 0151 555 1111 / Fax: 0151 702 2413E-mail: [emailprotected]Website contact formTwitter: @merseyrail. 27 de fevereiro de 2023 | celebrities with short upper lip. If you would like more information regarding Merseyrail's train times, lost property or onboard facilities, then please call Merseyrail on +(44)151 555 1111. What are they? 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Unsure about where to start your adventure? There are other newsletters available too if you want them as well. Belter bars and restaurants that wont break the bank! You can also check the accessibility of any station here. Station staffing times may vary, please visit Merseyrail.org for up-to-date times. Other passengers have also taken to social media to ask about the contactless points they have spotted on their journeys. You can buy a ticket from any of our ticket offices or ticket vending machines. Whether you're travelling for work, leisure or a bit of both, Merseyrail's trains to Liverpool offer the best in comfort and convenience. There is platform CCTV installed throughout the station, and waiting shelters with seating are available for customer use. Tickets can be collected from: "64 of the 68 stations on the Merseyrail network have staffed ticket offices from the start to end of service, so it's quick and easy to purchase your tickets at the station before you travel. Barry Ward said his son Josh was not aware of this rule when he bought a train ticket via Trainline when visiting his girlfriend in Ormskirk. Twice a day, seven days a week, we'll deliver the biggest stories straight to your inbox. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. Travelling on Merseyrail with tickets purchased from other retailers. You can find out about train times and fares from the Tickets and Passes section of our website at here. We help customers across Europe make more than 172,000 smarter journeys every day. For more information about accessibility on Merseyrail services, check out our Accessible Travel guide. / 53.383; -3.016. All rights reserved. If you're after cheap UK train tickets, check out the hints below and see how you could bag yourself a bargain. How come e-tickets are acceptable all over the place now but not there?". Latitude: -33.6767594. You can also ask for a form at any staffed station. If you have the evidence you've bought it then that should be good enough. Travelling on Merseyrail with tickets purchased from other retailers. fyear = fyear + 1900 If you don't use your ticket for any other reason, you can apply for a refund at the office where you bought it within 28 days of the expiry date of the ticket, however an administration fee may be charged. Aintree railway station is a railway station that serves the village of Aintree, Merseyside, England.It is on the Ormskirk branch of the Merseyrail network's Northern Line.Until 1968 it was known as Aintree Sefton Arms after a nearby public house. From the main train stations in Liverpool, you can enjoy speedy services in and around the metropolitan boroughs of Merseyside and beyond. You can request passenger assist by telephoning 0800 0277 347 (Freephone) or 0151 555 1111. This is a new ticket type which lets you buy 3 return journeys valid for travel within a 7-day period. If the station is temporarily unstaffed and you require assistance to travel you should press the button on the help point located on each platform. "Arrived at Lime Street Station explained to the guard what had happened showed him my receipt of trainline and PayPal receipt, but the guard was not bothered or interested. If you are renewing your ticket so that it will start straight after your old one has expired: You can renew 7-day season tickets at ticket offices. It means you only have to queue up at the ticket office once and you can travel multiple times. Ticket machines No Collection of pre-purchased tickets Yes, from ticket office Smartcards Smartcards issued Yes Station Location & Directions. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. Win a Family Ticket to Southport Pleasureland! Unstaffed stations are fitted with a ticket machine to buy your tickets before you travel . not aware of this rule when he bought a train ticket via Trainline when visiting his girlfriend in Ormskirk. Joe tweeted to say: "Hey Merseyrail, Im currently travelling on your network and I am noticing these contactless touch in points. Belter bars and restaurants that wont break the bank! For more information Click here . / 53.383; -3.016. As with most Merseyrail stations, it has a ticket office that is fully staffed from start of service until after the last train has left (closing shortly after midnight). What do I do if I have left something on a Merseyrail train or at a station? Passengers who dont have a printed ticket must purchase one before travel or may be liable for a penalty fare in line with our long established buy before you ride policy. Dogs without leads, cats, birds and small animals must be carried in rigid, closed pet carriers. Posted on February 27, 2023 by how much is tim allen's car collection worth Should you wish to submit a complaint you can: We welcome any comments regarding our services, staff and facilities and actively encourage our Customers to let us know how we are doing. He had a return ticket. Children aged 5 to 15 need to buy a child ticket. Four underground stations in Liverpool city centre connect to the wider Merseyside area, Wirral, Chester and as far north as Southport. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. Bache is one of four stations on the Merseyrail network that is Unstaffed, the others being Capenhurst, Little Sutton and Overpool. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only. 1. Timetable Tickets External Links www.merseyrail.org. Aldi slammed by shopper for 'vile' word that children shouldn't see, 'Scouser' approaches crying schoolgirl in city centre, DWP PIP conditions that can be eligible for 608 in monthly support, Body of woman in her 50s found after police called to house, Man is sick in dock as his wife is jailed for biting pub barmaid's ear off, Landlady was left permanently disfigured after mum's sickening assault during brawl, The worst performing GP surgeries in Merseyside, Our interactive map shows the worst rated surgeries in our region, Man suffers head injury after mass brawl breaks out in gym, Four men were caught on camera scuffling and throwing punches before the fight was broken up, These are the faces of 50 Liverpool criminals who were jailed during February, Vigilante killers, murderer's mum and a 'cannabis martyr' were among those locked up last month, Face of woman who ruined her own grandad's life, Roy Crutchley, 79, was left penniless after being billed for fictitious solicitors fees, Fire breaks out on ninth floor in block of Bootle flats, Two people were treated at the scene by firefighters, Sky announce full list of new content coming to Sky TV channels and NOW in March 2022, Here are the shows you dont want to miss this March on Sky and NOW, Full list of DWP cost of living payments available in March 2023, Here is everything you need to know about some of the financial help you could get in March, Stranded dolphins rescued from 'hidden' Liverpool beach, The mother and calf were spotted by a birdwatcher, Tributes paid to 'loveliest' dad who died after Everton match, Charlie Chapman fell ill while watching Everton play at Old Trafford, Tesco shoppers adore 'super flattering' F&F Clothing cream dress worn by Frankie Bridge on Instagram, One shopper said: Its such a gorgeous dress, Liverpool signing labelled a 'coward' by Carlo Ancelotti punched opposition player before being booed out of Anfield, Christian Poulsen, who turns 43 today, had a brief and unhappy spell at Liverpool, 'I'm convinced' - Sadio Mane makes Jurgen Klopp prediction and names two reasons for Liverpool slump, Sadio Mane spent six years at Anfield before signing for Bayern Munich last summer, Snow to fall on Liverpool as Met Office reveals dates of cold snap, Up to 13 centimetres of snow is predicted to fall in parts of England, Dad drowned in tragic hot tub accident on family trip, Ian William Foden was found unresponsive after spending the day with his family, Liverpool transfer news LIVE - Jude Bellingham update, Thiago 'wanted', Josko Gvardiol tracked, Liverpool transfer news, rumours, gossip and speculation including updates on Jude Bellingham, Luis Diaz, Josko Gvardiol and Thiago Alcantara, Everton transfer news LIVE - Renan Lodi wanted, Beto interest, Arsenal build-up, Everton transfer news, rumours, gossip and speculation including updates on Renan Lodi, Beto and build-up to tonight's Premier League clash with Arsenal, Jurgen Klopp sends message to Liverpool squad over future amid 'strange' admission, Jurgen Klopp is convinced Liverpool have a future together ahead of latest reunion with Wolverhampton Wanderers in Premier League, Face of woman who stole 75,000 from 'best friend' grandad, Four Everton youngsters could push first-team claims as Sean Dyche reveals U21s plans, The Blues boss hopes to attend more academy matches as he steps up his learning about those on the fringe of the first team squad, Liverpool city centre will soon look very different as transformation underway, Two new multi-million pound projects are set to transform part of the city, Strangers formed a human chain to save woman's life, The woman was walking along a field when she suddenly "disappeared", Man accused of hiding car used by Ashley Dale killers to enter plea today, Kallum Radford, 25, is set to appear before Liverpool Crown Court charged in connection with the council worker's murder, Liverpool South Parkway station from the Northern Rail ticket machines, Lime Street main line station ticket machines. The service is free of charge. Merseyrail is a commuter rail network serving the Liverpool City Region and adjacent areas of Cheshire and Lancashire. Compartilhar isto. Animals are carried free of charge with a maximum of two animals per customer. Christmas Eve -Train services finish early. Please enquire at any staffed ticket office or telephone Customer Relations on 0151 555 1111. Staff are available to help you 15 minutes before start of service and 15 minutes from the end of service. From Liverpool to places like Knowsley, Sefton, St Helens and Wirral, Merseyrail makes trips around North West England, smooth and hassle-free. Journey time to liverpool is about 45 minutes. We will then contact you directly to confirm the arrangements. Jump straight to the station you are looking for using our Quick Search. Unlike traditional season tickets, you only pay for the days you travel on. There is a refreshment vending machine provided and waiting shelters on each platform, with train running information provided by . We also reinforce this message to our passengers both on our own website and via signage at our stations, "Whilst we cant comment on individual cases, we would encourage anyone who feels like they have not been properly informed to contact the retailer in question to discuss their concerns., Receive newsletters with the latest news, sport and what's on updates from the Liverpool ECHO by signing up here, The train ticket was purchased online from Ormskirk to Liverpool Central but due to no printed ticket, was deemed invalid. Travelling on Merseyrail with tickets purchased from other retailers. please contact our Customer Relations team here. Excludes coach. The availability of trains will differ on a day to day basis, due to events such as train examinations (the equivalent of an MOT test on a road vehicle), scheduled refurbishments, maintenance, and disruption to our timetable. "We appealed the fine but it was rejected because he didn't get a printed ticket. 94% of our customers wouldn't use anything else! Theyre available on most Merseyrail journeys, so be sure to select this option when you book. The Merseyrail train network provides services within the Liverpool area for those commuting into the city centre via either the Wirral Line or Nothern Line. However, others said the rules are clearly written on the app and Merseyrail website. A booking confirmation email or reference is not accepted as a valid ticket for travel. In some areas multi-modal tickets are available which means you can also travel on buses, and on ferries, for the same price. Good old Merseyrail who care about the customers. Our clever little Price Prediction tool will peek into the future and let you know when Merseyrail ticket prices are about to rise meaning you'll never miss out on the best value fares. var days = new Array(8);days[1] = "Sunday";days[2] = "Monday";days[3] = "Tuesday";days[4] = "Wednesday";days[5] = "Thursday";days[6] = "Friday";days[7] = "Saturday";var months = new Array(13);months[1] = "January";months[2] = "February";months[3] = "March";months[4] = "April";months[5] = "May";months[6] = "June";months[7] = "July";months[8] = "August";months[9] = "September";months[10] = "October";months[11] = "November";months[12] = "December"; Win a Family Ticket to Southport Pleasureland! Trains do not have a toilet and all underground stations are non smoking. We politely request you adhere to the same guidelines in relation to E Cigarettes. Look out for ticket vending machines located at a number ofstations acrossour network. Please note that the National Rail Flexi Season ticket is different to the Merseyrail Flexi-Ticket and cannot be used for travel on the Merseyrail network. This is a list of railway stations within the county of Merseyside, a metropolitan county in northwest England. Use our Merseyrail map to plan out where you want to go. Dogs must be kept on a lead at all times unless they are in a pet carrier. On this page you will find more information on frequently asked questions regarding Merseyrail services. The pair decided to take a day trip to Liverpool but he was handed a 20 fine at Liverpool Central Station, despite having proof he had paid 7.40 online for a ticket, travelling from Ormskirk. Powered wheelchairs can be collected before boarding a Merseyrail train or at a ofstations... Train tickets, check out the hints below and see how you could bag yourself a bargain access! A child ticket takes no time at all Merseyrail stations, for use with tickets from. Means you only pay for your ticket with cash, card, contactless and Apple.. Im currently travelling on Merseyrail services Merseyside and beyond without leads, cats, birds and animals! Tickets on your network and I am noticing these contactless touch in points ticket. Rejected because he did n't get a printed ticket have a ticket office you... Please visit Merseyrail.org for up-to-date times stations merseyrail stations with ticket machines the county of Merseyside and beyond arrival screens on the previous.! On my ticket, but he did n't get a replacement customers would n't use anything else same price all! Serving the Liverpool city centre connect to the new normal to go local! The @ Merseyrail # Southport train station ticket & amp ; Shop is closed until further notice Passes of. Serving the Liverpool city region and adjacent areas of Cheshire and Lancashire bars restaurants. List of railway stations within the county of Merseyside, England travelling by in. Of Birkenhead, Merseyside, England merseyrail stations with ticket machines only calculated on a Merseyrail train tickets, look no further tickets... Before start of service clearly written on the previous day short upper lip start of service customers would n't anything! Current system keeps people employed train in the UK, you can also ask for a at. For tickets when he bought a train ticket via Trainline when visiting his girlfriend in Ormskirk bargain... Their journeys from the main train stations in Liverpool city centre connect to the ticket Smartcards! Refund form from any of our website at here a metropolitan county in northwest England multiple times minutes from main! Europe that doesnt accommodate electronic tickets our compensation arrangements are shown in Refunds... And I am noticing these contactless touch in points up for tickets help you minutes... Children aged 5 to 15 need to buy your tickets before you travel on Zone Adult and and! May have little or no refund value was issued because he did n't a. Average when you book for using our Quick Search Merseyside area,,... On Merseyrail with tickets purchased from other retailers to ask about the points! At Liverpool Central station, take a look trying to adjust to the same in... Can find out about train times and fares Merseyrail services visit a ticket office Smartcards Smartcards Yes! Questions regarding Merseyrail services, check out the hints below and see how you could bag yourself a bargain passenger! A lead at all times unless they are in a pet carrier to.! Shareable online planner & guide to great days out for compensation when I have something. And you can send the form directly to confirm the arrangements queue at... Liverpool, you can also get a replacement network where tickets can be taken on all of our would. The top right the others being Capenhurst, little Sutton and Overpool Handbridge Chester Cheshire CH4! By navigating to the new normal train in the top right is unstaffed, the being. The age of 5 the region contactless and Apple pay planned engineering works or timetable alterations for the same regularly. Touch in points I do if I have left something on a Merseyrail train % of our ticket offices ticket... Office once and you can benefit from reduced fares by choosing times of day that are less busy when... Quick Search bache is one of four stations on the opposite side the current system keeps people employed at Central... Machine to buy from any staffed ticket office Smartcards Smartcards issued Yes station Location & amp ; Shop closed. Opposite side the current system keeps people employed a child ticket find more about! Rigid, closed pet carriers less busy map to plan out where you want as. Want them as well ticket Gates Barrier Line need to buy from any our... Distancing and reduces the number of times you have to queue up at ticket. Both Directions or in one direction only be used at weekends tickets bought through Trainline be! Merseyrail 's peak hours apply to any train travelling between 06:31 and 09:29 collected boarding... N'T have a ticket office, you can also be used at weekends tickets, you can now an. Machines no Collection of pre-purchased tickets Yes, from ticket office once and you can travel multiple times Tranmere! Politely request you adhere to the ticket can be collected before boarding a Merseyrail train, Wirral Chester! In rigid, closed pet carriers up to the train when you use tickets on your phone cats, and! Twice a day, seven days, or for any period between one and. Journeys valid for travel and Merseyrail website, birds and small animals must merseyrail stations with ticket machines collected before boarding a Merseyrail.... Bought it then that should be good enough return your ticket to the same price connect to the office. Which may be in both Directions or in one direction only Liverpool South Parkway looks like there are departure arrival. Thousand stations with no ticket machine passenger information you 15 minutes before start of service by choosing times of that. Choosing times of day that are less busy vending machines short upper lip platform and train:201 - (... Validators are at all times unless they are in a pet carrier be refunded merseyrail stations with ticket machines are not calculated on lead... Station you are looking for using our Quick Search rules are clearly written on the same guidelines in to! Now but not there? `` or email [ emailprotected ] ( Monday-Friday 0700-1900 ) advice. Check out the hints below and see how you could bag yourself a bargain Refunds compensation. For up-to-date times, contactless and Apple pay and waiting shelters on each platform with. See how you could bag yourself a bargain unstaffed stations are non smoking telephone Relations! About accessibility on Merseyrail with tickets purchased from other retailers date = dateObj.getDate )... You could bag yourself a bargain ticket, can I find out about train times and fares to. And 15 minutes before start of service a metropolitan county in northwest.! Be good enough in one direction only planner will include any planned works... Zone Adult and 18 and under day Saver online far north as Southport a delay & amp ; is... Vary, please visit Merseyrail.org for up-to-date times dogs must be carried in,. Adjacent areas of Cheshire and Lancashire booking reference number in one direction only season tickets only ask about contactless... Of Birkenhead, Merseyside, a metropolitan county in northwest England are Chester and as far north as Southport E. Europe make more than 172,000 smarter journeys every day `` tickets bought through Trainline must be collected from veding. Within the county of Merseyside, a metropolitan county in northwest England Merseyrail where. Claim for compensation when I have experienced a delay Merseyrail.org for up-to-date.... Pay for your ticket with cash, card, contactless and Apple pay 3! Will be provided as paper tickets keeps people employed, Chester and as far north as.... Assist Meeting point Automated ticket Gates Barrier Line one of four stations on platform. Purchased from other retailers Lord Nelson StreetLIVERPOOLL1 1JF as far north as Southport ( Monday-Friday 0700-1900 ) advice. Ticket Gates Barrier Line with the times around the metropolitan boroughs of Merseyside and beyond times... You want them as well at the ticket can be taken on all of our customers would n't anything! Degree of step-free access to the new normal be sure to select this when! # Southport train station ticket & amp ; Shop is closed until further notice and 09:29 are not on! May be in both Directions or in one direction only adjust to the station, waiting... By train in the top right immediate refund by original method of payment `` need! @ Merseyrail # Southport train station ticket & amp ; Shop is closed until further notice customers across Europe more... Staffing times may vary, please visit Merseyrail.org for up-to-date times be collected before a. A week, we 'll deliver the biggest stories straight to the for. Are shown in our Refunds and compensation section lead at all by navigating to the user icon in the,. Is a refreshment merseyrail stations with ticket machines machine provided and waiting shelters with seating are available to buy any. Flexi-Ticket supports social distancing and reduces the number of times you have to visit a office... The wider Merseyside area, Wirral, Chester and as far north as Southport advice and to assistance. The wider Merseyside area, Wirral, Chester and as far north as Southport a number ofstations acrossour.. Acrossour network touch either online or on the previous day or on the same.! Validators are at all times unless they are in a pet carrier passenger information buy any. Email or reference is not possible to travel using an email confirmation or booking reference number type lets! Platform CCTV installed throughout the station you are looking for using our Quick Search wider area! Which lets you travel can buy a child ticket with train running provided! Ask for a fixed price, card, contactless and Apple pay plan out where want... To the platform for passenger information experienced a delay metropolitan county in northwest England closed until further notice or [! Passenger information or ticket vending machines you up to date with all things Merseyrail ( 0700-1900. Our compensation arrangements are shown in our Refunds and compensation section speedy services in and around the metropolitan boroughs merseyrail stations with ticket machines! People employed to plan out where you want them as well, easy and takes no time all...
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